How Can You Tell If Your Customer Is Tricking You?
We have all read about the Locksmith scams that certain companies have been running. But what if the circumstances are reversed? How does a locksmith know when they are being tricked? I haven’t been able to find any stories on the topic, so I’m not sure how much it happens, or if it gets reported. It is just a thought that has popped into my head.
For example:
Scenario 1—You get a call for a car lockout, you get to the location and see somebody standing by the car. But do you really know if it is their car? Their driver’s license doesn’t say what kind of car they own, if any. Can a locksmith run a DMV check? I guess you can figure what would be the point if the person did not have their keys locked inside the car. But again some random person may have walked by the car and saw the keys inside. So there must be some gut instinct on the locksmiths’ part. And of course you would hope that they would act on it.
Scenario 2—You get a house lockout call. This may be a little easier, because a Driver’s license or I.D. card does have your home address listed on it. Then again the card could be fake. Or it could be some irate ex-spouse, boyfriend, girlfriend, etc. Sure they have the right address on the card, but they may not live there anymore. And who knows what their plans could be.
So yes these are worst-case scenarios, but I was just wondering how often locksmiths get tricked by their customers. And in that case, where does the liability fall?